ji55 Privacy Policy — How We Protect Your Personal Data

Ji55 ("ji55", "we", "us", "our") is committed to protecting the privacy and personal data of all individuals who interact with our platform. This Privacy Policy applies to:

• Registered ji55 account holders ("Players");
• Visitors to ji55.org who have not yet registered an account;
• Persons who contact ji55 support through any channel;
• Persons whose data ji55 receives in connection with KYC verification, payment processing, or regulatory compliance obligations.

This Policy does not apply to third-party websites, applications, or services that may be linked to or integrated with the ji55 platform. Ji55 is not responsible for the privacy practices of third-party providers, including game studios whose titles appear in the ji55 game lobby.

By registering a ji55 account, making a deposit, or otherwise using the ji55 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, ji55 is the personal information controller in respect of data collected through ji55.org.

Ji55 has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with Philippine data protection law and this Privacy Policy. The DPO can be contacted through the ji55 support channel at support@ji55.org with the subject line "Data Protection Inquiry."

Ji55 collects personal data through several channels. The categories of data we process are outlined below:

Ji55 processes your personal data only where a lawful basis exists under the Data Privacy Act of 2012. The lawful bases we rely on are:

• Contractual Necessity: Processing your identity, contact, and financial data is necessary to perform the ji55 Terms & Conditions — specifically, to operate your account, process deposits and withdrawals, and provide access to games;
• Legal Obligation: Processing for KYC and AML compliance purposes is required by Philippine law — specifically RA 9160 (Anti-Money Laundering Act) and PAGCOR licensing requirements. We cannot provide services without fulfilling these obligations;
• Legitimate Interests: Processing technical and usage data for fraud prevention, security monitoring, and platform improvement is justified by ji55's legitimate interest in maintaining a safe and functional platform for all players;
• Consent: Processing your data for optional marketing communications (email newsletters, promotional SMS) is based on your consent, which you may withdraw at any time without affecting the lawfulness of prior processing.

Ji55 uses the personal data it collects for the following purposes:

• Creating, managing, and securing your ji55 player account;
• Verifying your identity and age (21+) in compliance with PAGCOR requirements;
• Processing deposits and withdrawals in Philippine Peso via GCash, Maya, and other supported payment methods;
• Providing access to all ji55 games including slots, live casino, bingo, and Monster Hi-Lo;
• Administering the ji55 Rewards Program and calculating VIP cashback entitlements;
• Detecting, investigating, and preventing fraud, money laundering, collusion, and other prohibited conduct;
• Complying with PAGCOR reporting obligations, AMLC reporting requirements, and other legal duties;
• Providing customer support via live chat and email in English and Filipino;
• Personalising your platform experience — for example, surfacing game recommendations based on your play history;
• Sending transactional communications — account alerts, deposit confirmations, withdrawal notifications, security alerts;
• Sending promotional communications where you have consented to receive them;
• Analysing aggregate platform usage to improve product features and performance.

Ji55 does not use personal data for automated decision-making that produces legal or similarly significant effects on players, except in the context of fraud detection and responsible gaming interventions — both of which are subject to human review and the right to challenge.

Ji55 does not sell your personal data. We share it only in the following circumstances:

• KYC & Identity Verification Providers: We share identity documents and verification data with licensed third-party KYC providers to fulfil age and identity verification requirements. These providers act as data processors under binding data processing agreements;
• Payment Processors: We share necessary financial data with GCash, Maya/PayMaya, BPI, BDO, Metrobank, GrabPay, and other payment providers to process your transactions. Each provider has its own privacy policy governing its use of your data;
• Game Providers: Certain game providers may process minimal technical data (session tokens, game round IDs) to deliver their game content within the ji55 platform. No personally identifiable information beyond what is technically necessary is shared with game studios;
• Regulatory Authorities: We are required to share player data with PAGCOR, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies where mandated by law. Such disclosures are made without prior notice to the player where required by law;
• Law Enforcement: Ji55 will disclose personal data to Philippine law enforcement agencies where compelled by a valid legal order, court order, or search warrant;
• Corporate Transactions: In the event of a merger, acquisition, or sale of all or part of ji55's business, player data may be transferred to the successor entity. Players will be notified of any such transfer.

Some of ji55's third-party service providers — particularly game studios and certain technical infrastructure providers — may operate servers or process data outside the Philippines. Where personal data is transferred to a jurisdiction outside the Philippines, ji55 ensures that appropriate safeguards are in place, including:

• Contractual clauses in data processing agreements requiring the receiving party to provide data protections equivalent to those under Philippine law;
• Transfer only to jurisdictions recognised by the National Privacy Commission (NPC) as providing an adequate level of protection;
• Where neither of the above is applicable, transferring only the minimum data necessary and only with your consent or as required by law.

Ji55's primary data storage infrastructure is located within or as close to the Philippines as practicable. Player financial records and KYC documents are stored with specific attention to data sovereignty requirements under Philippine law.

Ji55 uses cookies and similar tracking technologies to operate and improve the platform. The categories of cookies we use are:

• Strictly Necessary Cookies: Required for the platform to function — including session authentication, login state persistence, and security tokens. These cannot be disabled without breaking core platform functionality;
• Functional Cookies: Remember your preferences — such as language settings, game lobby view preferences, and "Keep me signed in" selections — to improve your experience on return visits;
• Analytical Cookies: Used to understand aggregate platform usage patterns — pages visited, session duration, game category preferences — to guide product improvement. Analytical data is processed in aggregate form and is not linked to individual player profiles for marketing purposes;
• Security Cookies: Used by ji55's fraud detection and session integrity systems to identify unusual patterns that may indicate account compromise or prohibited bot activity.

Ji55 does not use third-party advertising cookies. You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may impair your ability to log in and use core platform features.

Ji55 retains personal data for the following periods:

After the applicable retention period expires, ji55 will securely delete or anonymise your personal data such that it can no longer be associated with you.

Ji55 implements a layered set of technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction:

• Encryption in Transit: All data transmitted between your device and ji55 servers is protected by 256-bit TLS/SSL encryption;
• Encryption at Rest: Sensitive data fields — including passwords (stored as salted hashes), KYC documents, and financial account references — are encrypted at rest;
• Access Controls: Internal access to personal data is restricted to ji55 staff who require it for their specific role. Access is controlled through role-based permissions and logged for audit purposes;
• Two-Factor Authentication: Optional 2FA is available on all player accounts. Ji55 internal systems require 2FA for all staff with data access;
• Intrusion Detection: Ji55's security infrastructure includes automated monitoring for unusual access patterns, login anomalies, and potential data breach indicators;
• Third-Party Security Audits: Ji55 undergoes periodic security assessments as part of its PAGCOR licensing obligations.

In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected players, ji55 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay.

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by ji55:

• Right to Access: You may request a copy of the personal data ji55 holds about you. We will provide this within 30 days of a valid request;
• Right to Rectification: You may request correction of inaccurate or incomplete personal data. Account information can be updated directly through your account settings for most fields; others require written request to support;
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, and where no legal obligation requires its retention. Note that AML and PAGCOR obligations mean that account and transaction data cannot be deleted within the mandatory retention period;
• Right to Object: You may object to the processing of your personal data where it is based on legitimate interests. Ji55 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests;
• Right to Data Portability: You may request your personal data in a structured, commonly used, and machine-readable format where processing is based on consent or contract;
• Right to Restrict Processing: You may request that ji55 restrict processing of your data in certain circumstances — for example, while the accuracy of data is being contested.

To exercise any of these rights, contact ji55 at support@ji55.org with the subject line "Data Rights Request." We will verify your identity before processing the request. Ji55 will respond within 30 days; complex requests may require up to 60 days with notice to you.

Ji55 is strictly prohibited from processing personal data of individuals under the age of 21 for the purpose of account registration or participation in real-money gaming, in accordance with PAGCOR regulations and Philippine law.

Ji55 does not knowingly collect personal data from persons under 21 years of age. Where ji55 discovers or has reasonable grounds to believe that personal data has been collected from a person under 21, that account will be immediately suspended, any associated balance will be held pending investigation, and the data will be processed solely for the purpose of fulfilling legal obligations and closing the account.

Parents or guardians who become aware that a minor has registered an account at ji55 should contact ji55 support immediately. Ji55 treats such reports as urgent and will act on them without delay.

Ji55 may send you promotional communications — including bonus offers, tournament announcements, and platform updates — by email or SMS where you have provided consent to receive such communications.

You may withdraw consent for marketing communications at any time by:

• Clicking the "Unsubscribe" link in any ji55 promotional email;
• Adjusting notification preferences in your ji55 account settings;
• Contacting ji55 support at support@ji55.org to request removal from all marketing lists.

Withdrawal of marketing consent does not affect transactional communications — ji55 will continue to send you account alerts, deposit confirmations, withdrawal notifications, and security alerts as these are necessary for the operation of your account and are not marketing communications.

Ji55 does not engage third-party marketers or advertising networks. All marketing communications originate from ji55 and contain accurate sender identification in compliance with Philippine email and SMS regulations.

Ji55 does not send marketing communications to self-excluded accounts under any circumstances.

Ji55 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. Changes will be posted on this page with an updated "Last Updated" date.

Where changes are material — for example, a new category of data being collected, or a change in the purpose for which existing data is used — ji55 will notify active account holders by email and/or through an on-platform notification at least 14 days before the change takes effect, unless the change is required urgently by law.

Your continued use of the ji55 platform following the effective date of a revised Privacy Policy constitutes your acknowledgement of and agreement to the updated Policy. If you do not accept the revised Policy, please close your account in accordance with the ji55 Terms & Conditions.

For any questions, requests, or concerns relating to this Privacy Policy or ji55's data practices, please contact:

If you believe that ji55 has not adequately addressed your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines:

This Privacy Policy was last reviewed and updated in January 2026. The current version supersedes all previous versions of the ji55 Privacy Policy.